Make a quality move

Spring is coming and many Canadians will be preparing to move. Spring and summer are peak periods for moving companies. Make sure you book early to get a reputable mover! Here are ten tips to help you get a quality move and avoid moving fraud:

Do’s

1. Use a reputable mover. Check with your provincial government, the Better Business Bureau and, especially, with CAM (or toll free 1-866-860-0065).

2. Always make sure you get your estimate IN WRITING.

3. Read Industry Canada’s Consumer Checklist for Choosing a Moving Company.

4. Ask how your goods will be physically protected and insured while in transit.

5. Visit the mover’s physical location, that is, their office or warehouse.

Don’ts

1. Rely on advertised or verbal promises.

2. Make your decision based solely on price.

3. Accept any agreement not supported in writing.

4. Assume the mover is insured.

5. Assume that the mover you contract with will be the one you move with. You have a responsibility to protect yourself. Find out about your rights and responsibilities. There are consumer protection laws to protect you, but it’s far easier to get a reputable mover than to try and get a remedy after the move.

Professional movers assist their customers to prepare for their moves, ensure their goods are protected and do the jobs at the agreed terms and conditions.

This article was provided by the Canadian Association of Movers (CAM). CAM is Canada’s trade association for the moving industry. It certifies movers, helps consumers find quality moving services and monitors movers’ performance. Its mission is to promote quality service. Good consumer relations and a positive industry reputation are CAM’s goals. For further information, visit CAM’s website ; fax an enquiry to 905-848-8499; mail to Canadian Association of Movers, 2085 Hurontario Street, Suite 525, Mississauga, ON L5A 4G1. Regional contacts are available on request. The document mentioned in this press release can also be seen at www.mover.net .